I gave Alexander $1200 to file for a permit to run 50ft gas line on 8/11/16. I call him every week after and he blamed the buildings dept for the delay.
On 11/17/16 permit was filed the day he told me to call his daughter and leaving for vacation. I checked DOB no pre-filed permit for 96 days. On this day 11/17/16 is now see pre-filed after I gave his daughter a hard time wanting concrete answers as why the permit was not file in August. She promised to call me back several times, she never did.
She was having conversation on her side while I am trying to speak to her trying to get answers for the delay. As of today 1/2/2017 I have not heard from this company.
I am going to file a complaint to DOB against Herny E. Samuels the master plumber Alexander used to apply for my permit.
Product or Service Mentioned: Sunset Plumbing And Fire Protection Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $7200.